Sr. Salesforce Business Analyst (Remote)

Sr. Salesforce Business Analyst (Remote)

Our client is a Salesforce Partner in North America and they are expanding left, right, and center.

They are seeking someone who has been living with Salesforce for the last 5 years at least.


Job Summary

Our company is looking for a Salesforce Business Analyst who can help clients utilize Salesforce customer relationship management (CRM) software to improve their business processes. Your job will involve analyzing data and developing cloud computing services for our customers. Our ideal candidate has a post-secondary degree in computer science or a similar field, several years of consulting experience, and experience with Salesforce (SFDC) or a similar CRM software. You also need strong communication skills to help you translate technical concepts for non-technical clients.


Duties and Responsibilities:

  • Establish and implement best practice procedures for system maintenance and optimization, configuration development, testing, data integrity, backups
  • Consult with business stakeholders on new solutions and assist in the implementation of these solutions on the SalesForce platform
  • Consult with users to optimize their business processes and lead the CRM group meetings to drive business priorities
  • Provide support to ensure normal system operation troubleshooting production issues and problems
  • Make recommendations on improvements to the user experience and increase system adoption
  • Review the content of each new release and its impact on business processes and report back weekly on with status updates to the Executive team
  • Partner with functional experts from across the business to build requirements/user stories
  • Clearly communicate release and functionality status, issues, risks, plans


Requirements and Qualifications:

  • Must have at least 5 years of experience in the Salesforce Ecosystem.
  • Must have a minimum of 36 months of experience as a Business Analyst
  • Must have Salesforce experience, including demonstrated proficiency in custom fields/objects, workflow and validation rules, email templates, formulas, and dashboards/ reporting.
  • Strong communication abilities
  • Analytical problem-solving skills
  • Salesforce certification(s) are highly desirable



Paid in Remittance

Working Type: Remote
Job Location: Pakistan
Job Type: Full Time

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