Our esteemed UK-based client is hiring a Remote Sales Executive who can speak English like a Native speaker.
Initially, it is Remote but can be Hybrid over time.
Requirements
• 2 years of Calling experience in North America or Europe is mandatory
• Exceptional customer service
• Possess excellent verbal and written communication skills
• Passionate and motivated to achieve sales targets
• Organised and excellent time management
Outbound Sales Duties:
• Prospecting for new business (construction companies, utility companies, etc.)
• Make outbound client calls to promote and sell a product or service.
• Create, maintain and update database of clients with complete information and emails.
• Consolidate existing client base while building new client and customer base.
• Record outbound call history and customers response in detail.
• Ensure client inquiries are followed-up all the time.
• Send or email product literature, brochures, catalogues and other campaign material.
• Monitor competitors’ products or services and create selling strategies for own products or services.
• Handle client needs and requirements.
• Refer client needs or inquiries to appropriate departments like marketing, accounts, administrative or other departments.
• Assist marketing or other departments in handling client requests and needs.
Inbound Sales Duties:
• Dealing with high-volume customer queries both over the phone and via email and providing response to all maintaining high-quality of services and performance standards.
• Assisting customers with all knowledge on products and services.
• Facilitating sales of all training courses
• Perform all follow-ups for all outbound calls.
• Supervising all online chat sales calls for clients.
• Ensure optimal level of customer satisfaction at all times and process all orders both over the phone and via email.
• Producing proposals and quotes
General administration:
• Administering all client bookings both over the phone and via email and entering booking details on CRM.
• Keeping a database of all quotes and brochures sent out and ensuring these are followed up weekly
Marketing – developing monthly mailshots or offers to send out to our current and prospective client database.
Schedule:
Monday to Friday, 9 am – 6 pm, UK time (WFH as of now)
Salary: Up to 400 USD per month (Tax Free)